SAVA — Privacy policy

Last Updated: August 12, 2025

This Privacy Policy explains how SAVA Technology ("we", "our", "us") collects, uses, and protects your personal information when you use our website and services at https://sava.com.sa.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

Name and contact details (email address, phone number)
Company or organization name (if applicable)
Login/account information
Files and data you choose to upload to our platform
Technical data (IP address, browser type, device information, and usage statistics)

2. How We Use Your Information

We use your information to:

Provide and operate our secure file-sharing and related services
Maintain account security and access controls
Comply with applicable Saudi Arabian data protection regulations (PDPL, SAMA, CMA, SDAIA)
Communicate with you about service updates or account matters
Improve platform performance and user experience

3. Data Storage & Residency

All data is hosted within Saudi Arabia in secure, compliant data centers.
We do not transfer your data outside the Kingdom unless legally required and with adequate safeguards in place.

4. Cookies & Tracking

We use essential cookies to:

Enable platform functionality
Maintain session security
Remember your preferences (e.g., language settings)

You can disable cookies in your browser settings, but some features may not work as intended.

5. Data Retention

We retain personal data only as long as necessary to:

Provide our services
Meet legal and regulatory requirements
Resolve disputes and enforce agreements

Files uploaded to our service are stored for the duration of your account or as otherwise required by law.

6. Data Security

We implement industry-standard encryption and security measures to protect your data.
While we take all reasonable steps, no online platform can be 100% secure.

7. Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent where applicable

Requests can be made via https://sava.com.sa/contact.

8. Disclosure of Information

We may disclose personal data:

As required by Saudi law or regulatory authorities
To enforce our terms and protect our rights
To service providers acting on our behalf (with confidentiality agreements in place)

We do not sell or rent your personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: noreply@sava.com.sa
Contact Form: https://sava.com.sa/contact